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Hilton Grand Vacations – Design System


Not just a component library — a strategic toolkit to align design and engineering, reduce redundancy, and drive brand integrity at scale.

7
Working From Home

Thesis:

a design system that works for the company’s needs and delights the customers

Successfully aligning politically diverse stakeholders, ironing out inconsistencies in Figma, and paving the way for faster developer handoffs and a scalable foundation for all future digital products.

By consolidating Hilton Grand Vacations’ internal design system with a internal vendor who was using their own, I implemented a unified, semantically named toolkit for colors, components, and typography, for usage across marketing and product design teams.

Nationwide New Hire Kit user stories

Target and Challenge

A main challenge  was that Hilton Grand Vacations had tons of existing work that were following a set of guidelines of usage of components, colors, typography, and other elements that were in a lead designer’s head, but were not organized in a design system that was easy for individual contributors, especially those new to the team, to understand.
I worked towards aligning politically diverse stakeholders, from marketing executives, branding and creative, UX leadership, and external vendors.

I joined during the time of a fast-growing Product Team at Hilton Grand Vacations, which had outdated software development lifecycles in years past, so designing and maintaining a living design system for such was no small problem to solve.

New Hire Experience Flow

Problems solved

As I was coming in, Hilton Grand Vacations faced the following issues, to highlight a few:

  • Fragmented, siloed design libraries
    Before: Multiple teams (internal vs. Bounteous) maintained separate component sets, leading to duplication of effort and inconsistent UIs.
    Solved by: Merging libraries into one source of truth so every team pulls from the same components.

  • Primitive, non‑semantic naming conventions for colors and typography
    Before: Colors were named generically (e.g., “Blue 400”, “Primary Dark”) causing misapplication and visual mismatches across screens.
    Solved by: Defining a semantic token layer (e.g., “Button-Primary”, “Feedback-Success”) atop primitives, which reduced errors and ensured correct usage.

  • Inconsistent design-to-development handoffs
    Before: Without shared naming or clear documentation and annotation, handoffs often required extra back‑and‑forth to clarify which component or style to implement from design to development to QA.
    Solved by: Standardizing Figma components with semantic names and writing concise usage guidelines, reducing clarifications and speeding up dev implementation.

New Hire Selects a kit of equipment for their job
Order Catalog Confirm Kit

Outcomes and Achievements

  • Consolidated previously siloed design libraries into a single cohesive Design System, reducing duplication, eliminating version drift, and ensuring every team draws from the same source of truth.

  • Secured organization-wide adoption across all digital touchpoints—from Mobile Apps, Consumer Web Apps, Marketing Sites, to internal tools—so that every interface reflects a consistent brand experience.

  • Built the foundation for future scalability, in the realms of reducing time to market, reducing UI rework, and faster onboarding for newly hired designers.

    New hire selecting equipment
    New hire confirming if address on file is correct
    New hire editing their address
    New hire making sure everything looks right before sending order
    New hire gets order confirmation in

    The Product

    Technologies used

    Figma: including components, tokens, variables and styles, using version control, and StoryBook

    Offices Coordinating

    Orlando, FL.
    Boca Raton, FL.
    ERIE, PA.

    Teams Worked with

    Product Design, Marketing, Branding & Creative, Executive Leadership

    Hilton Grand Vacations Design System, called One Console Design System, was one of the most enjoyable projects I’ve worked on.
    I treat the design system as a Product. A living and breathing system that prevents drift. Adoption internally from designers of components, tokens, colors in the library increased by designers by over 150%. This keeps the brand experience as well as overall user experience cohesive, factoring complexity of a large organization over time.
    LET’S MEET TOGETHER

    Responsibilities

    I worked on this project as a leading Product Designer alongside one other leading Product Designer.
    As time went on, more Product Designers would assist with design system tasks.
    We communicated remotely using Microsoft Teams calls, chat, and Figma comments to  work together, simultaneously.

    Design Systems Consolidation
    – Design System Component Creation
    – Accessibility, following WCAG Level AA Conformance

    Next: SSMD – Smart Select Medical Doctor